The protection of privacy and personal data is a core commitment of In2Basics to its customers and users of its services and products. We invite you to consult our privacy and personal data protection policy, which incorporates the new provisions of the General Data Protection Regulation (GDPR).
Personal data is any information relating to an identified or identifiable natural person, namely through name, tax identification number, location data, an electronic identifier or other elements that allow the identification of that natural person. The information collected when someone visits the In2Basics website is considered personal information and falls within the GDPR.
The user or subscriber, a natural person, to whom the data relates and who has used In2Basics services or products. The User will be the person who uses or explores In2Basics services and the Subscriber is the person who subscribes to In2Basics’ forms of dissemination, namely newsletters and e-books.
Regardless of this distinction, In2Basics informs that it equally protects personal data and respects the rights of users and subscribers.
– Identification and contacts
– Name, telephone number or email address, and date of birth
– Profile
– Company you work for and role performed
– Service usage data
– Location: geographic reference at a given time (request for information or subscription)
The person responsible for collecting and processing your personal data will be In2Basics and within this scope it decides which data is collected, the means of processing and the purposes for which the data is used.
Note: Within the scope of its activity, In2Basics may occasionally access customers’ personal data (ex correction of a database), without having any intervention in either the control or processing thereof. In any case, there is a commitment to confidentiality in order to guarantee customers that the same data will not be used for any purpose.
1. Consent
When we have your express consent – in writing, orally or by validating an option – and in advance and if this consent is free, informed, specific and unequivocal. Examples include your consent for In2Basics to analyze the use of services and consumption profile and make recommendations or send marketing messages (email marketing, SMS marketing, among others).
or
2. Execution of contract and pre-contractual measures
When the processing of personal data is necessary for the conclusion, execution and management of the contract concluded with In2Basics, such as for the preparation of a service proposal, for the management of contacts, information and requests, for billing management, billing and payments;
or
3. Legitimate interest
When the processing of personal data corresponds to a legitimate interest of In2Basics or third parties. E.g.: to respond to a contact request.
Your personal data is processed by In2Basics only for the period of time necessary to achieve the defined purpose or, depending on what is applicable, until you exercise your right to object, right to be forgotten or withdraw consent. After the respective retention period has elapsed, In2Basics will delete or anonymize the data whenever it should not be kept for a different purpose that may subsist.
Marketing e vendas Marketing and sales *personal data collected from the ‘newsletter’ and ‘institutional dossier’ forms. | – Marketing and communication/promotion of services and products. – Analysis of consumption profiles. – Adaptation and development of new services or products. – Sending useful information, commercials, promotions. – Improved consumer experience. |
Customer management *personal data collected from the ‘contact request’ and ‘quote’ forms. | – Management of contacts, information or requests. – Installation and activation management. – Complaints management. – Management of invoicing, collection and payments. – Consumption analysis. – Processing of awards and payments. |
| The personal data requested in the website forms are not collected for the purposes indicated below, but may, however, within the scope of the established commercial relationship, be used to: | |
| Accounting, Tax and Administrative Management | – Accounting, invoicing – Tax information, including sending information to the tax authority |
| Litigation Management | – Judicial and extrajudicial collection – Management of other conflicts |
| Fraud detection, revenue protection and auditing | – Detection of fraud and illicit practices – Revenue protection and control – Credit risk management – Internal audit and investigation |
| Information security control | – Access management – Backup management – Security incident management |
In2Basics processes and stores your personal data according to the purposes for which they are processed.
There are cases in which the law requires the processing and conservation of data for a minimum period of time, namely: for 10 years the data necessary to inform the Tax Authority for accounting or tax purposes.
However, whenever there is no specific legal obligation, then the data will be processed only for the period necessary to fulfill the purposes that motivated its collection and preservation and always in accordance with the law, the guidelines and decisions of the CNPD. Therefore, In2Basics will process and maintain your personal data for the period in which it maintains a contractual relationship with you.
In2Basics may keep other personal data for periods longer than the duration of the contractual relationship, either based on your consent, to ensure rights or duties related to the contract, or because it has legitimate interests that support it, but always for the period strictly necessary to achieve their respective purposes and in accordance with CNPD guidelines and decisions, namely contact for marketing and sales purposes.
We collect personal data with your consent when you purchase In2Basics products or services or when you download or use marketing and sales materials from our brand. Collection can be done orally, in writing or via the In2Basics website. But your personal information may also be collected from publicly accessible sources or other sources.
In2Basics’ cookie policy is an additional way of collecting personal data with the aim of detecting and correcting problems on the website, offering strong and comfortable digital experiences, and speeding up navigation on the channel’s pages. Cookies are pieces of data, such as names and email addresses, saved by a website on the user’s first visit. On subsequent visits, the website can now identify the visitor as not being new, for example.
In2Basics uses Google Analytics as the main system for tracking the consumer journey across all of the company’s digital channels, such as the website, blog and social networks. Our purpose in using this tracking tool is to monitor traffic, identify trends and analyze behavior, always to check the performance of digital marketing campaigns and implement improvements to them.
In2Basics also uses ZOPIM -Zendesk Chat as a chat platform integrated into its website, which allows tracking of the consumer path on the website and other data such as: Location, IP, Operating system, time of visit to the website and email. Our purpose in using this tracking tool is to monitor the visitor’s path, thus allowing better customer service and also identifying trends, analyzing behaviors to apply in digital marketing campaigns.
In2Basics also uses Facebook Pixel, which allows tracking the origin of the visit, which allows us to identify and measure the results of digital marketing campaigns created using Facebook (Ads).
In2Basics uses E-Goi as an email marketing management system. The Portuguese company’s mission is to create effective digital communication solutions, in the following segments: email marketing, smart SMS, autobots and marketing automation. The E-Goi datacenter is located in Portugal and has its own AS (where all information about its customers is located, including In2Basics and its partners). It is worth highlighting the anonymity of information flow outside each client’s databases and firewalls configured as semi-independent fortifications.
See below your rights and the details of what is protected in each one.
Right to obtain confirmation of which personal data are being processed and information about them, such as the purposes of processing, retention periods, among others. Right to see/hear or obtain a copy, for example, of invoices or written agreements in which you are involved.
Right to request the rectification of your personal data that is inaccurate or request that incomplete personal data be completed, such as address, email, telephone contacts, or others.
Right to obtain the erasure of your personal data, as long as there are no valid grounds for its conservation, such as cases in which In2Basics has to preserve the data as required by official entities.
Right to receive the data you provided in a commonly used and machine-readable digital format or to request the direct transmission of your data to another entity that becomes the new responsible for your personal data.
Right to oppose or withdraw your consent at any time to data processing, such as in the case of data processing for marketing purposes, as long as there are no legitimate interests that prevail over your interests, rights and freedoms .
Right to request the limitation of the processing of your personal data, in the form of:
– Suspension of treatment
– Limitation of the scope of processing to certain categories of data or processing purposes.
In2Basics can profile customers based, for example, on their preferences, personal interests, use of services, location, among other indicators, namely to provide services, increase the quality and experience of products and services, adapt communications marketing etc. However, this processing must be based on the holder’s consent.
When the processing of personal data, including the processing for defining profiles, is exclusively automatic (without human intervention) and may produce legal effects or significantly affect you, you have the right not to be subject to any decision based on this automatic processing, except for the exceptions provided for by law and you will have the right for In2Basics to adopt appropriate measures to safeguard your rights and freedoms and legitimate interests, including the right to have human intervention in decision-making by In2Basics, the right to express your point of view or contest the decision made based on the automated processing of personal data.
Right to lodge a complaint with the control authority, the CNPD, in addition to the company.
CNPD – National Data Protection Commission
Rua de São Bento, no. 148-3º
1200-821 Lisbon
Web site:
www.cnpd.pt
email:
geral@cnpd.pt
Telephone Contact:
(+351) 213 976 832
In2Basics has implemented the appropriate, necessary and sufficient logical, physical, organizational and security measures to protect your personal data against destruction, loss, alteration, dissemination, unauthorized access or any other form of accidental or illicit.
We have implemented:
– Logical security requirements and measures, such as the use of firewalls and intrusion detection systems in your systems, the use of backups, the existence of a strict policy on access to systems and information and the recording of actions carried out by In2Basics employees regarding personal data of customers or users (logging);
– SSL / HTTPS protocol: From the moment the user accesses a website with the HTTPS protocol, all communications between the user and the online store website are encrypted. The HTTPS protocol is used to protect transactions and transmission of confidential data, as in e-Commerce and e-Banking systems;
– Scrutiny, audit and control mechanisms to ensure compliance with security and privacy policies;
– An information and training program for In2Basics employees and partners;
In2Basics undertakes to communicate the occurrence of the problem to the entity that regulates the GDPR (the National Data Protection Commission, in Portugal) within 72 hours after verifying the security problem as well as all holders/clients concerned.
The cache of a WEB browser or search engine is the instrument through which the browser saves data, namely images and HTML code, necessary to load and display a website. In2Basics’ intention in using this device is to help bandwidth and provide a better browsing experience.
In2Basics websites
Regarding the use and processing of personal data on the In2Basics website, be sure to consult the rules on the use of cookies on the respective website.
The In2Basics website may contain links to third-party websites, products or services, which have no relationship with In2Basics or which are not covered by this Privacy Policy.
The collection or processing of personal data requested by these third parties is their sole responsibility, and In2Basics cannot be held responsible, under any circumstances, for the content, accuracy, veracity or legitimacy of these websites or for the misuse of data collected or processed by through them.
The exercise of rights is free of charge, except in the case of a manifestly unfounded or excessive request, in which case a reasonable fee may be charged taking into account the costs. The information must be provided in writing but, if requested, it can be provided orally. In this case, In2Basics must verify your identity by means other than oral means. Responses to requests must be provided within a maximum period of 30 days, unless it is a particularly complex request.
A company specializing in cruise industry services, with over 30 years of experience across vessel acquisition and chartering, operations management, and hospitality consultancy — all delivered with a focus on strategic results and client success.
A company specializing in cruise industry services, with over 30 years of experience across vessel acquisition and chartering, operations management, and hospitality consultancy — all delivered with a focus on strategic results and client success.
A company specializing in cruise industry services, with over 30 years of experience across vessel acquisition and chartering, operations management, and hospitality consultancy — all delivered with a focus on strategic results and client success.